Privacy Policy

At Utopia we respect your right to privacy and we understand that, as a visitor to utopiaproducts.net, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of utopiaproducts.net , request new iinformation, or subscribe to the Utopia newsletter.

We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on utopiaproducts.net (and carefully selected Utopia partner websites) are always tailored to your current, designated preferences.

When you provide Utopia with your name (or alias), mailing address, or telephone number, Utopia and Utopia representatives may use your e-mail address to alert you to special offers, updated information, and new services.

When you provide Utopia with your e-mail address, we may contact you via e-mail. Utopia never releases e-mail addresses to its representatives. Utopia also does not offer, or allow for the selling of, any user-provided information to third parties.

If you do not want Utopia to contact you, you may "opt out" of this preference at any time, whether you're online or contacting Utopia directly. As part of your preference flexibility, you'll always have the option to opt [back] in and have Utopia contact you based on your previous or new preferences.

If you choose not to register or provide personal information, you can still visit most of Utopia's Web sites; however, you will not have access to areas that require personal identification.

Utopia are committed to protecting your privacy. Due to the nature of goods supplied we want to ensure that you can feel totally comfortable with placing your order with us - safe in the knowledge that your personal details will be treated with the utmost respect.

With this aim in mind we offer the following Confidentiality Guarantee:

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. All personal details held securely on our dedicated secure server with restricted access.

We will NEVER make our databases available to any other organization (unlike many other adult sites!) - so you can rest assured that your contact details will not be used by any third party for marketing purposes.

All packages are securely packed in PLAIN PACKAGING carrying no company livery whatsoever.
We use An Post as standard for all deliveries. This means that your package can ONLY be signed for by the named recipient for extra security.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will give you the chance to refuse any marketing email from us or from another trader in the future. You can remove yourself from receiving marketing material from us at any time by sending your email address to removeme@utopiaproducts.net or by filling out the online form.

The type of information we will collect about you includes:
your name
address
email address

This information is collected through the ordering / registration process.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email privacy@utopiaproducts.net